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Data Correction Change Request

Data Correction Request is typically reviewed and signed-off by senior stakeholders as it is 'back-end' fix to the data. This means that we may (not always) bypass the application and directly change the data. It should not only mention the data which we need to correct, but also the method of correction and the level of testing .
 
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Why is Data Correction Change Request used?

Correction of data (mostly in technology systems), is an event which needs to be recorded in detail, as it has audit, internal control, customer, regulators and shareholder implications. Correction of data is an exception and this template drives the organization to think-through the business case for data correction. The second purpose for this correction is to maintain a complete audit trail on the correction tasks.

Who uses it?

This template is used both by the requester and the deliverer of the Data Correction . (Just like a change request)

How is it used?

This is a kind of change request. It can be used separately as a separate form or can be an annexure to a change request form, if a company wants to maintain a single template for any change request.

HELP-GUIDE ON DATA CORRECTION REQUEST FORM

  • Back-Ground:  Provide the back-ground of what is triggering the DC request.
  • Business Impact: The business impact, if the data correction is not done.
  • Data to be Corrected: Which data to be corrected.
  • what is the correction logic and outcome?:
    • Number of records involved
    • Referential integrity of the corrected data
    • Audit trail that needs to be retained
    • The batched which need to be re-run to re-process the corrected data.
    • The enterprise reports, which need to be re-run.
  • Can it be done through front-end? If no, provide the reason: The back-end data correction is the last resort, and this needs to be confirmed.
  • Importance and urgency of data correction: this is pointer to the criticality and priority of the data correction request.

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