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It's a tough job and requires a highest level of integrity, security and self-conviction.
I always feel that people who are responsible for preparing and delivering upon
the scorecards are placed at a lower level in hierarchy compared to the capabilities
which we expect from them. While a business manager owns the scorecard, he or
she is generally assisted with an individual or set of individuals (still tagged
"MIS Person" in many organizations)
It's a matter of generating a habit and also training. The scorecard person
should be typically influenced by the business manager he or she is responsible
to. The training is more on how to articulate oneself and how one can be assertive
and fact-based while not being offensive. Over time people get used to a professional
and non-partisan behavior, and you start build your respect and reliability.
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