|
Here are the three stages to achieve performance management capabilities:
- Reporting performance (using performance reporting tools)
- Performance Management and Control
- Improving Performance.
While you can target to have all of the above to be driven
in parallel, the chances of success go-up if you have a sequential approach.
This means that firstly you focus on having the right data and visualization
in place. Once you have reliable data, you should focus on how you will manage
and control performance, by having right discussions and review process built
around the performance reports. Once the process of performance reviews and
change management(updating targets, thresh-holds, managing exceptions, escalation
mechanisms etc)is in place, one should go for improving performance (resource
alignment, incentives, strategy review, re-organization)
This does not mean that you have to wait (the work has to go on) before one
stage reaches perfection. It's a matter of where you are focusing as a management
initiative. |
