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Dashboards can be typically generated automatically using the performance
management tools, as they don't contain commentary and they don't handle the soft and
un quantifiable areas of an organization.
One should try to automate (minimize human interference) as much as possible
the numbers part of a scorecard. This helps in maintaining the data quality.
This may not be achievable 100% as scorecards as sometimes the performance management
tools may require very complex queries OR sometimes the data is not coming out
of the IT systems but from the excel sheets capturing the business process data.
For example if you want to generate scorecard around the leads management, you
may not have a leads management system, and you might be capturing leads in
an excel sheet. |
