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Following are the key reasons that Data Quality should be owned by business:
- It's a business asset.
- Data not only resides in IT systems. A significant part of it resides in
the non-IT world and is sometimes equally important.
- Many a times, it's the business process and manual data handling, which
governs the input data quality into an IT system.
- Many a times, it's the business process and manually data handling, which
governs the final quality of data, as it reaches the end customer.
IT decisions and process have also got a huge role to play
in the data quality, and a CIO is always on the hook. However, IT investments
are signed off by business, and a sense of business ownership of data quality,
drives the investment decisions.
At the same time, one has to educate the business on "cost of quality". |
