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Data Quality program prioritization.

We have started a data quality program in our company. When we approached the users to assess the level of data quality expectations, all of them said that they wanted 100% accurate data and also gave reasons on why the heavens will fall if the data quality is bad. We are at the dead end and we don't know how to prioritize and deliver. What should we do?
 
This page of 'Ask a question' is linked to:  Data Quality,

The need for perfection may be true in certain cases but not for all .A business customer will always look for perfection till he/she is told of its cost. This is a universal observation. A Data Quality program needs strong business domain expertise to firstly discuss & assess the impact of imperfect quality. Secondly it is needed for finding the most optimum solutions & work-arounds to ensure that we are getting best benefit to cost equation.

The suggested approach is:

  • Develop a fact based assessment on current state of data quality.
  • Apart from asking the business the level of quality needed, one can ask for the key data quality issues, which the business has. (refer Data Quality is not Perfect)
  • You can do some broad calculations on the possible solution and their cost.
  • You approach business to share with them the cost for resolving their issues, and achieving various levels of data quality.

Business will be able to respond with a greater sense of reality and practicality once they have some information to review. Any data management initiative, will have a risk of unqualified business input, if you don't approach business with a home-work and scenarios.


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TOPIC - Data Quality Program Approach → Data Quality Analysis considerations → Data Quality Approach Finalization → Practice Tools → Data Quality Gaps Management Tool → Expert's Answers → Sponsorship for Data Quality. → Expert's Answers → Ownership of Data Quality Initiative → Expert's Answers → Starting A Data Quality Program → Expert's Answers → Data Profiling tool for Data Quality → Expert's Answers → Statistical sampling for Data Quality. → Expert's Answers → Data Quality Assurance vs. Risk Assessment → Expert's Answers → Data Quality Business Ownership in high-transition environment → Expert's Answers → Including informal and small systems in your Data Quality scope → Expert's Answers → When to use what level of detail for DQ assurance tracking? → Expert's Answers → Level of usage of Data Quality Practice Tool-Kit → Expert's Answers → Evolution path for Data Quality Practice Tool-Kit → Expert's Answers → Data Management Standards for Data Quality → Expert's Answers → Data Quality Practice Kit in work-flow and collaboration → Expert's Answers → Data Quality Policy- Level of Coverage → 
 
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Relevant links to this page
Data Quality Program Approach
Data Quality Analysis considerations
Data Quality Approach Finalization
Data Quality Gaps Management Tool
Sponsorship for Data Quality.
Ownership of Data Quality Initiative
Starting A Data Quality Program
Data Profiling tool for Data Quality
Statistical sampling for Data Quality.
Data Quality Assurance vs. Risk Assessment
Data Quality Business Ownership in high-transition environment
Including informal and small systems in your Data Quality scope
When to use what level of detail for DQ assurance tracking?
Level of usage of Data Quality Practice Tool-Kit
Evolution path for Data Quality Practice Tool-Kit
Data Management Standards for Data Quality
Data Quality Practice Kit in work-flow and collaboration
Data Quality Policy- Level of Coverage
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Principles & Rules
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