Infrastructure essentially means fundamental capacity to operate. This includes offices, buildings, communication networks, desktops, manufacturing sites and transportation. One needs to have as much variability in the infrastructure capacity, so that you have to spend only in the capacity that you need. This may not be always possible, but one has to maximize this variability. The level of variability you seek should also be dependent upon the level of confidence you have on your business assumptions, as capacity variability may carry a higher cost per unit over medium or long term.
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