As a user get the information needed, he has to interpret it, use it and take appropriate decision basis the same. A smart organization will have most of the expected actions and decisions for expected scenarios already thought through. This minimizes the lag time between an 'exception alert. The generated information has to be delivered to the right place, at the right time, in the right quantity and the right format. An end-user should be able to get all the information he needs in as few channels as possible, and should be able to figure out what he needs to know in shortest possible time. and the action to fix the exception.
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