Anunual or Periodic Feedback Cycle
This is a process where the individual sits with his/her manager to
- Review on how the performance has been vis-a-vis goal sheet.
- Are there any changes, needed to be done in the goal-sheet.
- Discussing any working OR team issues.
- Barriers to performance and any help items.
Many of these items as mentioned above sound like something, which should be done on ongoing basis. However, people need to have dedicated & focused time as well as license to exchange notes. This does not take away the need for online feedback and interaction. However, there is a merit for keeping time to bring it all together in form of conclusions.
ANNUAL PERFORMANCE REVIEW
This is the time, when the performance of the individual is assessed to determine his/her bonus & increment. The process is more elaborate. The typical steps are:
- Records of individual past feedback sessions, the feedbacks from the customer, the actuals related to the expected goals etc are collated and sent by Individual to his/her manager as his/her self-assessment.
- Manager meets the individual to understand more inputs from the person, as not all aspects can be put on paper. This is also the time for manager to get clarification on self-assessment.
- The Manager review the self-assessment done by the individual and places his own views on his/her performance. This is called Manager Assessment.
- The Manager of the manager (skip level to the assessed individual) reviews both the self assessment of the individual as well as the manager’s assessment. The skip level and manager agree on to the 'performance rating' of the individual.
- Manager communicates the performance rating to the individual and the rationale behind it.
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