Operations adaptability includes handling variability in volumes, flexibility of assembly lines to manufacture different products, flexibility in vendor matrix and adaptability in changing the outsourcing model. It also means an ability to deliver to changed operational metrics on cost, quality and turn-around times. There is a cost of flexibility & speed. A business should use its anticipation to predict future business scenarios, look at the industry benchmark, look at its strategic priorities and its money-making machine** to decide for their spending on adaptability.
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