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| ENCYCLOPEDIA→
Execution Making-it-Happen → -
Resilience & Flexibility → -
Business Adaptation
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Human Capital Adaptability & Felxibility |
Human capability adaptability enables a business to change its skill-base, its competencies and head-counts. The training and development platforms need to be quick-response. The rewards & incentive systems should be highly configurable to deliver the messages and calculations to the lowest levels in the organization including your agents & third party channels. The performance management systems need to be flexible to change the frequency (refer **execution intensity) and intensity of performance management.
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