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Establishing Making - It - Happen as ‘ Formal & Measurable ’ Business Discipline

Appendix for Initiative #6- Dimensions & Measures-class Repository

This repository will have a page dedicated to each Dimension or Measure. Measures the fundamental measures on basis of which the KPIs are created. For example sales revenue is a measure and sales revenue Q-on-Q growth is a KPI

For dimension, it will have:

  • Definition of the Dimension
  • Attributes and definition
  • Hierarchies within the Dimension
  • Functional Areas to which this dimension is linked to
  • Associated Dimensions
  • Data Management around the dimension including data quality, data integration related issues.

Few Examples of Dimensions that will be listed in bipminstitute.com

  • Product
  • Time
  • Location
  • Customer
  • Vendor
  • Sales Lead
  • Sales Campaign
  • Sales Channel
  • Service Channel
  • Delivery Channel
  • Support Channel
  • Query - Customer
  • Query- Employee
  • Employee
  • Inventory Part
  • Sale Process Component
  • Order
  • Outbound Call
  • Inbound Call
  • ...

For measures-class, the details will be:

  • The definition
  • Different measures within the measure-class. For example sales revenue measure-class can have measures like sales revenue before sales tax, after sales tax, including shipment charges, excluding shipment charges etc..
  • Data Management around the measure including data quality, data integration related issues.

Few Examples of measures that will be listed in bipminstitute.com

  • Sales Revenue
  • Sales Quantity
  • Sales Cost expense
  • Sales Force Measures
  • Sales Days
  • Sales Credit
  • Customer Satisfaction Index
  • Tax & Surcharge
  • Production Cost & Expense
  • Delivery Cost & Expense
  • Customer Value
  • Customer Profitability
  • Sales Profitability
  • Marketing Expense
  • Number of periods (days, weeks, months, quarters..)
  • Number of Employees

...

 

 
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