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This phase focuses on analyzing BI maturity in terms of strategy and execution. The objective of this phase is to understand the existing delivery and process models and define factors necessary for BICC success.
This phase expects that the Executive Sponsor be identified for Enterprise BI initiative. BICC requirements are evaluated with the help of comprehensive checklist that will help identifying any gap with regard to the initiative being taken up. This evaluation will be carried out after discussions/interviews with key associates like Business Users, sponsors, Program Managers, BI Architects, Support Team lead, Development team lead, etc.
Subsequently, scope of BICC will be formulated with involvement of senior business and IT leads. A mapping will be done between the BICC function checkpoints and the analysis of the interview findings to finalize the scope.
For strategizing on the BICC, here are the processes and current states which will be analyzed
BI Strategy and Roadmap
- Development and Deployment Strategies
- BI Projects in line with organization’s overall BI framework and linked with Integrated Enterprise Performance Management (IEPM)
- Project Deployment Priorities as per overall BI program
- Project Management / Organization Consulting
- Project and System reviews
Project Governance
- Project Scoping and Effort Estimation
- Business and System requirement specification
- Infrastructure (HW,SW, Network) specification
- Use case for test case preparation
- Review and Release planning
Solution Research
- Report layer-Dashboard, CPM, Opera
- /tional Reporting, Internal Compliance, Regulatory Compliance
- Analytical Compliance- OLAP, Analytical Modelling, Data Mining
- Data layer – Data, Prepared data, Meta Data, Data Quality
BI Technical Support (Technology CoE)
- Installation and Upgrade Services
- Tools evaluation and Recommendations
- Methods and tool consulting
- Sharing of best practices and Enforce Technology Standards
- Resolve Technical Query
Infrastructure Management
- Physical: Capacity Planning, Sizing and Performance Tuning
- Physical: Sizing and Performance Tuning
- Logical: Enterprise-wide LDM
- Logical: Analytical Models
- Logical: Analytical Templates
Competency Management
- Usage of BI tools training material
- Training of the project teams
- Training of the end-users
- Workshop of Special topics
- Faculty Development Plan
Knowledge Management/Internal Marketing
- Contact person for Administration
- Asset capture, Create and Share
- User helpdesk for general inquires and information
Contract Management
- Internal Contact processing
- BI tools License Administration
- Central Settlement of Maintenance fees
- Contract with service providing vendors
Coordination with joint development project with between customer and product vendor
- Coordination with Execution groups
- Service group
- Solution Development group
- Support Group
- QA and Testing Group
- Other Corporate IT Group
The scope of BICC will cover
- Goal of BICC
- Key Success Factors / Key Performance Indicators
- Recommendations on BICC functions
‘Entry, Tasks, Validation and Exit’ criteria
Sr. No. |
Activities |
Responsibilities |
BICC/IT |
Vendor Partner/ Business |
Entry |
1. |
Executive Sponsor is identified |
|
|
2. |
Program initiated |
|
|
3. |
Team of consultants is in place |
|
|
Tasks |
1. |
Strategize BICC |
|
|
1.1 |
Identify key people in the organization |
IT |
Business |
1.2 |
Interview key people to understand the BI maturity based on Questionnaire |
IT |
Business |
1.3 |
Analyze the outcome of the Interview |
|
|
1.4 |
Define the Scope of the BICC based on mapping of BICC functions (Goal, Key Success factors, BICC functions) |
IT |
Business |
1.5 |
Key contact definition
- Key sponsor of BICC whether Business unit/IT Unit
- Key Users who may work with on part-time/full-time basis with BICC
|
IT |
|
1.6 |
Present the BICC framework to executive sponsor |
IT |
Business |
1.7 |
Gain Approval for BICC |
IT |
Business |
2. |
Define the BICC Organization structure |
|
|
2.1 |
Define the role and responsibility |
BICC |
|
2.3 |
Define the profile of various roles identified |
BICC |
|
2.4 |
Identify BI technical people |
BICC |
|
2.5 |
Identify Business People |
BICC |
Business |
Validations |
1. |
Review of Interview responses |
IT |
Business |
2. |
Review of BICC deliverables |
IT |
Business |
Exit |
1. |
Deliverables accepted |
Executive Sponsor |
Deliverable for Business Intelligence Competency Centre Strategize Phase
- BICC Scope
- BICC Setup Roadmap
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