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Introduction
For any organization - People, Process and Technology form assets which may be shared and reused for optimising operations. While spending a huge amount of money on IT, organizations use to forget that there was one more asset, without which their business cannot sustain and that is nothing but the Data. But in recent years, organizations have understood the importance of Data and hence BI is getting popularity. Supervising and standardizing all these assets leads to centralized competencies and well governed services. BICC proposes managing these assets with focus on Governance, Competency and Services.
Objectives of Business Intelligence Competency Centre are:
- Consistent framework for BI Strategy
- Integrated BI systems
- Rationalized and standardized technology and infrastructure stack
- Standardized processes
- Shared BI services
- Knowledge Management
- Centres of Excellence for technology tracking
- Better utilization of people
- Higher ROI on BICC
- One-stop shop for all BI requirements
- Better collaboration between business and IT teams
Why BICC?
In existing IT environment, usually, there are applications which are essentially processing same data for different business processes causing data duplication, redundancy and increased maintenance and infrastructure costs. Considerable amount of effort is invested in designing and developing these applications. And there is an issue of ‘reinvention of the wheel’.
A BI competency Centre (BICC) is the centre that epitomizes the business and technical best practice of the organization. The role of BICC is to champion the BI technologies and define standards, as well as the business-alignment, project prioritization, management and skills issues associated with significant BI projects.
In order to leverage investment in BI initiatives, achieve standardization of design, development and deployment process, better collaboration among businesses, IT and standardization of technologies, organizations need to have competency centre for business intelligence, which will be custodian for all BI implementation across the organization. By establishing BICC, involving Business and IT in collaborative environment an organization will be able to achieve following objectives:
- Formulate Enterprise BI strategy and implementation roadmap
- Standardize processes from conceptualization to implementation for BI initiatives
- Consolidate best practices and benchmarking
- Rationalization and standardization of technologies
- Shared BI infrastructure and services
- Consolidate, develop and retain competencies
- Centre of Excellence for technology tracking
- Knowledge Management
BICC Proposition Matrix
In order to setup a BICC, it is necessary to govern the assets, build competency around them for self-optimizing enterprise and offer range of services. That is where the Cartesian Products of these assets and the Key Focus Areas (KFA) come into picture. The following table gives the matrix created with the Cartesian product of key focus areas and assets. The matrix cells will need to be deployed during the BICC setup.
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