This page is an extract from BIDS BICC Solution authored by Kamlesh Mhashilkar-Head, Execution-MiH Services of Tata Consultancy Services
Operate Phase
This phase focuses on execution of the BICC. The BICC needs to prove its usefulness on an ongoing basis. On a regular basis the BICC and the business users should conduct a formal quarterly and/or yearly review and planning process with the business users. At minimum the review should cover the following:
- Business User Satisfaction
- Review of BICC Key Performance Indicators
- Review of Support policies and issues
- ROI of BI investment
- Communication policies
- Repartition of roles
- Future Business needs
- Future technical possibilities
In this phase BICC team is also to interact with other project execution teams to coach them on tools usage, project methodologies, project standards, templates, review the progress and timeline with project manager etc.
Supporting of Implementation projects will be based on the following:
Sr. No. |
Activities |
Responsibilities |
BICC |
Vendor Partner/ Project team |
Entry |
1. |
Common Entry criteria have been fulfilled |
|
|
2. |
BICC Charter is available |
|
|
Tasks |
1. |
Solution Development Group |
|
|
1.1 |
Project: Present/ Deliver the Scope to the project to Solution development group
- Pilot
- Project
- Large Project
|
BICC |
|
1.2 |
Consolidation: Present/Deliver the System specification to Solution Development Group:
|
BICC |
|
1.3 |
Migration: Present/Deliver the System specification to Solution Development Group for migrating Data, DB, ETL, Report |
BICC |
|
2. |
Interact with Support Group for |
|
|
2.1 |
Release, versioning and rollout |
BICC |
Support Group |
2.3 |
Production Support |
BICC |
Support Group |
2.4 |
Maintenance |
BICC |
Support group |
3. |
Interact with QA and testing group for |
|
|
3.1 |
Code Review |
BICC |
QA Group |
3.2 |
Test case preparation |
BICC |
QA Group |
3.3 |
Acceptance testing |
BICC |
QA Group |
3.4 |
QA for Service and Support |
BICC |
QA Group |
Validations |
1. |
Review of BICC functions |
IT |
Business |
2. |
Review of Technology Checklists |
BICC |
|
3. |
Review of Acceptance Test criteria and QA services |
BICC |
|
Exit |
1. |
Reviewed Deliverables accepted |
IT, BICC |
Business |
Deliverables:
- Review reports of the BICC functions
- Future Plan and Action Items
Note- BIDS Solutions encompass the proprietary solutions from TCS covering Business Intelligence and Data Warehousing landscape.
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